Blog and Stories

Executive Director, Charlene McBrien-Morrison, comments on why listening to and acting on patient feedback and input is critical to “walking the talk” of a patient-centred healthcare system. I greatly appreciated my colleague Kyle Kemp’s HQCAMatters piece about patient experience and how it...

Wing Kei Care Centre was the second of a four-part series highlighting facilities that are making improvements in long-term care across Alberta. The staff at the Wing Kei Care Centre joined the HQCA in this webinar experience to explain how...

Quality Exchange shares information about positive things happening in Alberta’s healthcare system. Whether it’s featuring innovation in clinical practice, or humanizing the way healthcare is delivered, Quality Exchange shares initiatives that have impacted outcomes and experiences of staff, families, patients, residents, and...

The Health Quality Council of Alberta is extremely proud of our accomplishments this year. Our 2017-18 annual review records the ways we are making an impact. The road to improvement can take more than one path. With our patient and...

New HQCA Board member appointments The following individuals have been appointed by Alberta’s Lieutenant Governor in Council to the HQCA Board of Directors, effective Nov. 6, 2018: Dr. Trevor Theman (Edmonton) as the organization’s new Chair of the Board of...

Kyle Kemp, Senior Data Manager and Lead, HQCA, talks about the importance of patient experience surveys and how they can help capture the patient perspective to ultimately improve healthcare.  You have just received a telephone call, knock on the door,...

The HQCA hosted its first ever virtual open house experience. During this webinar, the staff at Westview Care Community highlighted their challenges and successes in improving resident experience and enhancing patient care. Click here to learn more.

The Health Quality Council of Alberta is helping to plan the hospitals of the future. We have contributed to the new CSA Z8000 Standard for planning and design for new healthcare facilities in Canada. CSA-Z8000 is a publication of the...

Kristina Watkins, HQCA employee and alumna Re-Imagine facilitator, shares a bit about the HQCA’s approach to building a high-performing team. What an interesting time to be asked to write about the HQCA’s approach to building a high-performing team. I am feeling anxious...

Introducing a new program from the HQCA. Quality Exchange shares information about positive things happening in Alberta’s healthcare system. Whether it’s featuring innovation in clinical practice, or humanizing the way healthcare is delivered, Quality Exchange shares initiatives that have impacted outcomes and...