About the Patient Experience Awards
The Patient Experience Awards were established by the HQCA and its Patient and Family Advisory Committee to recognize and spread knowledge about initiatives that improve the patient’s overall experience in accessing and receiving healthcare services.
Who can apply or be nominated?
Any team in Alberta involved in designing and implementing an initiative that promotes a positive patient experience in accessing or receiving healthcare services.
A successful applicant:
- Has some evidence from the patient perspective that something needed to be changed or improved.
- Engages patients and/or their family members in the process to improve (including the evaluation).
- Acts on patient and/or family feedback.
- Can show how their patients’ and their families’ experiences have been positively impacted by this approach or initiative.
What types of initiatives qualify?
Initiatives in any healthcare setting including, but not only: primary care, acute care, home care, transitions in care, and continuing care. The initiatives that will be considered must have resulted in a positive impact on the patient experience.
Click here to learn about previous award recipients.
How do I apply for the award?
The call for submissions for the 2025 awards will open in fall 2024, and the online application form will be posted on this page. Nominations occur in two parts.
Part A requires:
- a 500-word summary explaining how the initiative positively impacts specific element(s) of patient experience and why you feel it should receive this award
- two statements of support from patients or family members connected with your program, which describe how the initiative delivers positive patient experience
After reviewing all submissions, the selection committee will invite shortlisted applicants to move on to Part B. All applicants will learn the results of Part A in mid December.
Part B, for those who are shortlisted, involves a 2,000-word detailed summary of the initiative.
Contact us at info@hqca-main-branding-nexcess.dev.developmentwebsite.ca with any questions.