Lived Experiences of Residents in Supported Living

Summary

From January to March 2020, the HQCA interviewed 27 residents from 18 designated supportive living sites across  Alberta.

The study sought to understand what factors contributed to residents’ experiences and to explore if their experiences differed based on whether they lived in a high- or low-ranking site according to the Overall Care Rating the site received from the 2019 HQCA Designated Supportive Living Resident Experience Survey.

Although these interviews were completed in early 2020, prior to the COVID-19 pandemic, the findings provide a better understanding of residents’ experiences that can help leaders, operators, and staff learn how best to support residents as individuals throughout their entire designated supportive living journey.

This work was a follow-up to a pilot study completed in 2017.